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FAQ - Frequently Asked Questions

How can I receive home health care from American Providers?

• Call American Providers, Inc. Admissions at (305)591-9975 for yourself or another and state that you are interested in Home Health Care.

• By completing the short referral form you will have the information ready.

• American Providers, Inc. will required an order from your physician for Home Health Care Nurse to be able to treat you.

• American Providers, Inc. will verify your method of payment, Medicare, Medicaid, Workers Compensation, Government or Community funds, Insurance Programs, self pay, etc.

How Do I Choose a Home Health Care Agency?

Make a plan and choose a home care agency you trust before you need one. Begin by finding out what your options are. Call your insurance company and ask who is participating. Look in your phone book and compile a list of home care agencies in your area. You can also obtain this information from your local hospital. Once you have identified your list of choices, you should weigh many factors before you come to a decision about what agency should be chosen to provide care; such as the agency's reputation, the recommendations from physicians and professionals in the medical field. You will also need to know what type of services each agency can provide. Some agencies only provide skilled nursing, while others provide physical, occupational and speech therapy. Still others provide personal care aides and home health aides as well. Each of these trained professionals may be needed to coordinate efforts to provide you the maximum rehabilitation. Make sure the agency you are considering is able to provide care in the area that you live.

 

 Very important to the choice in a home care agency is the quality of their caregivers. You will need to obtain information regarding the companies hiring practices. Does the company verify the license or certification held by the applicant? Do they obtain and verify references? Are the caregivers bonded? Once hired, how do they match a caregiver to a patient? How often are caregivers supervised while providing care? Is staff available 24 hours a day, or is care limited to specific hours.

 

After obtaining the answers to your questions, sit down with a family member and discuss the choices. Try not to allow the personality of the person you spoke with on the phone unduly influence your choice in agency. This is why another person is invaluable in making a final decision. Identify which agency will be your primary choice. Be sure that any family members who might be involved in setting up care for you is aware of your choice.

 

Home health care should be provided so that it will meet specific criteria set forth by your physician, insurance company and your personal needs. If this process is followed, not only will your clinical needs be tailored specifically for you, the insurance company will gladly reimburse the agency to the maximum the policy will allow. Home care can benefit not only the patient by allowing them to recuperate in the comfort of their own home surrounded by family and friends, it also gives the insurance company and patient financial benefits. Home care is much more cost effective than keeping a patient hospitalized for any longer than necessary. Don't take this often under-appreciated health provider for granted, choose wisely and you will reap the benefits in the long run.

 

Written by

Cheryl Carroll h

Referral Form

Please complete preliminary information:

 

Your Email address:
Patient's Full Name:
Address:
City, State, Zip:
Social Security #:
Phone:
Insurance Carrier:	Medicare    Medicaid    Private    Other
Insurance Company Policy Medicare or Medicaid Number:
Referral Person:
Referral Phone:
Date Service Starts:
Attending Physician:
Physician's Phone:
Additional Comments:

To submit your referral fill out the information above then:

• Click on "Submit Form" to send the form via E-Mail

• Call American Providers, Inc. Admissions at (305)591-9975

• Print this form and fax it to (305)591-1942

PRIVACY STATEMENT: All the information provided in here will be kept confidential and will not be share with anyone outside American Providers, Inc